Frequently Asked Questions
Are your items handmade?Yes! Every piece in my shop is completely handmade by me, stitch by stitch. Because of this, each item has its own unique charm and slight variations that make it truly one‑of‑a‑kind.
Do you take custom orders?Absolutely. I love bringing your ideas to life. Whether you want a specific color, size, or a completely custom design, please reach out to get started.
How long does it take to make and ship an item?Processing times vary depending on the item and the season. Most plushies and décor pieces are made to order. I’ll let you know when I begin your piece, when it’s finished, and when it ships. Once it’s on the way, you’ll receive tracking information so you can follow your package.
What materials do you use?I use soft, high‑quality yarn and safety‑tested materials whenever possible. If you have allergies or specific material requests, feel free to reach out before ordering.
How do I care for my crochet item?Most items can be gently spot‑cleaned with mild soap and water. Plushies should be air‑dried and handled with care to maintain their shape. If a product requires special care, it will be noted in the listing.
Do you accept returns or exchanges?Because each item is handmade, I typically do not accept returns or exchanges. However, if there’s an issue with your order, please contact me within a reasonable timeframe—I want you to love your purchase, and I’m always happy to help find a solution.